Contact our team
Our support team is ready to help with any questions, account-related issues, technical concerns or general feedback. Whether you need help with sign-up, deposits, verification or withdrawals, reach out through the channels below. We aim to respond promptly and can guide you through account checks, KYC requests and site functionality. Use email or phone for fast assistance during listed hours.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +1 416 589 2473 |
| Working hours | Mon-Fri, 09:00-18:00 |
For urgent matters, call our phone line for the fastest response. Email enquiries are monitored during working hours and we typically reply within one business day. If you have account security or privacy concerns, use the contact options above and our team will guide you through verification and next steps.
Email Support
Email is our preferred contact method for detailed requests, account-related issues, or any situation that requires explanations or documents. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and your account ID where relevant. Providing this information helps us process your request faster and avoid unnecessary delays.
Send us a message
NameEmailMessageSend messageResponse Time
Most inquiries are answered within one business day. More complex issues may take longer depending on their nature and could require additional verification or coordination with third parties. If your request is urgent, include clear details and any relevant screenshots so we can prioritise it. We’ll keep you informed of progress until your issue is resolved.
Feedback
We value your feedback, so please share any suggestions, ideas or issues to help us improve the site. Every message is reviewed carefully by our team and used to refine features, promotions and the overall experience. Send your thoughts anytime, and we'll use what we learn to make the site better for Canadian players.